Privacy Policy

Background

Workout Depot understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.workoutdepot.co.uk (our “Site”), and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

 

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of our Site;

“Cookie” means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out below and;

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

Information About Us

Our Site is owned and operated by Workout Depot Ltd a company registered in England under company number 12163136.

Registered address: Pendragon House, 65 London Rd, St Albans, England, AL1 1LJ

Data Protection Officer: Alexander Nowak

Email address: [email protected]

Postal Address: Pendragon House, 65 London Rd, St Albans, England, AL1 1LJ

 

What Does This Policy Cover?

This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.’

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details below.

• The right to access the personal data we hold about you. We have set out below how to do this.

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details set out below to find out more.

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details set out below to find out more.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided below.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, please contact us in the first instance. You also have the right to lodge a complaint directly with the Information Commissioner’s Office via the contact details at www.ico.org.uk.

 

What Data Do We Collect?

Depending upon your use of our Site, we may collect some or all of the following personal and non-personal data (please also see below on our use of Cookies and similar technologies and our Cookie Policy):

  • Name;
  • Date of birth;
  • Gender;
  • Address including postcode;
  • Email address;
  • Telephone number;
  • Business name;
  • Job title;
  • Profession;
  • Driver’s license
  • Personal Trainer Qualifation
  • Information about your preferences and interests;
  • IP address;
  • Web browser type and version;
  • Operating system;
  • A list of URLs starting with a referring site, your activity on our Site, and the site you exit to;

 

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using your personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Providing and managing your account;
  • Providing and managing your access to our Site;
  • Personalising and tailoring your experience on our Site;
  • Supplying our Services to you.
  • Personalising and tailoring our Services for you;
  • Communicating with you. This may include responding to emails or calls from you;
  • Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us);
  • Analysing your use of our Site and gathering feedback to enable us to continually improve our Site, our Services and your user experience;

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and you will always have the opportunity to opt-out. Any Third Parties whose content appears on our Site may use third-party Cookies, as detailed below. Please see below for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

 

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the EU. This means that it will be fully protected under the GDPR.

We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. We use strict procedures and security features to prevent any unauthorised access to your data that we hold.

 

Do You Share My Personal Data?

We may share your personal data with other companies in our group for account purposes. We may sometimes contract with third parties (including the following) to supply certain products and services. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold, including:

1. PayPal: An online payment system which allows us to receive your payment when you pay via PayPal. You can read their privacy policy here.

2. Square: An online payment system which allows us to receive your payment when you pay by debit/credit card. You can read their privacy policy here.

3. Mailchimp: A marketing automation company which allows us to send marketing campaigns to subscribers. You can read their privacy policy here.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

How Can I Control My Personal Data?

In addition to your rights under the GDPR, set out above, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your account).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

Can I Withhold Information?

You may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our account section and log in on the Site you may be required to submit or allow for the collection of certain data.

 

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown below.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within less than one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

How Do You Use Cookies?

Full details on what cookies we use and how we use can be found in our Cookie Policy.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Alex Nowak):

Email address: [email protected]

 

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.